Support Worker Role

Location : Bristol & South Gloucestershire

Description:

We are looking for motivated and dedicated support workers to join our team. We support vulnerable adults in the community in remaining independent. We do not offer personal care (such as washing and medication support) but we support individuals in achieving their goals whilst meeting their needs in a unique therapeutic manner. We have the use of our trained Therapy Dog, Diesel, who we use in Animal Assisted Therapy for some of our Service Users. We also focus on creative therapeutic workshops every 2-3 months to provide a safe creative space for our Service Users and Staff to enjoy. We primarily support those living with mental health illness and learning disabilities, but are not limited to these service user groups.

Mandatory training is paid and is offered in house with multiple opportunities to train in multiple additional areas of care and support. We operate an inclusive team environment where every staff member is equal and valued where we offer a supportive working community throughout.

Pay is £12ph with an additional 35p per mile.

** Unfortunately we are not able to offer sponsorship and you must have a full valid UK driving licence and have regular access to a vehicle **


Job Types: Full-time (37.5 hours) Mon - Fri and Sat-Sun (One weekend in every month). Part time (20-30 hours per week).


Benefits:

  • Bereavement leave
  • Casual dress
  • Company pension
  • Employee mentoring programme
  • Health & wellbeing programme
  • Sick pay
  • Paid training

Testimonies from Staff and Service Users

Staff

" My experience with phoenix has been a welcoming positive experience.  I've never worked in such a supportive setting, the team feels like a family. I look forward to the next year ahead " ~ Charlotte

"I have felt immediately welcome at Phoenix and more supported in my role than I have been in any other job. I love the heart and vision of the company and how dedicated all staff are to delivering the best for service users. Management are always quick to listen and open to feedback and suggestions, which is wonderfully refreshing."  ~ Chloe

"Being part of a team where I feel valued makes me look forward to work every day" ~ S


Service Users

"Moving from having a PA to a company is the best thing I ever did. I never had a company before but Phoenix Therapeutic Support are amazing, they go above and beyond every single day" ~ M

"I feel safe with my support worker, that's really important to me. I never feel judged and when I have my visits it brightens my day" ~ A

"I really love having such flexibility with support, we don't HAVE to do what's on my support plan each time, I'm able to do what I feel is manageable on each specific day" ~ L

"I really like my support workers, I'm comfortable to just be myself" ~ C

If you have any questions or would like to discuss our available roles, please do not hesitate to contact us. Call us on 0800 009 6309 for a friendly chat, or 
 get in touch via the website to send us an email.